Personal data acquired via use of our online services/websites

SINTEF does not acquire personal data such as dates of birth, national insurance numbers, or data linked to personal credit/debit cards. Examples of data that we collect include

  • a) company names
  • b) contact representatives
  • c) company/invoicing addresses
  • d) telephone numbers and e-mail addresses
  • e) information related to your use of the website in question such as the subsidiary pages you visited, your browser settings and IP address.

How we obtain information

SINTEF acquires information using forms available on our websites. Provision of such information is voluntary. If you choose not to provide personal data, we may be prevented from allowing you access to the product or service in question. Examples of forms:

  • Contact information form
  • When you want to try out a product or service
  • When you purchase a product or service using our websites
  • When you register to take part in webinars, courses and conferences
  • When you download documents such as e-books
  • When you subscribe to receive our newsletters or blogs via e-mail
  • The aims of acquiring this information are:
    • to enable us to provide access to our products and services
    • to enable us to send you relevant information
    • to enable us to contact you to offer our products and services

Comments and discussions

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


SINTEF uses cookies on

These can be used for session management, log-in tracking, and to enable online transactions, the storage of user settings on websites and the computation of statistics linked to the use of individual websites.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


No information or data regarding your usage of this site will leave this site to any third party analytics service, however information may be logged internally on the site itself for personal preferences and troubleshooting.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Private data handling

Any private data uploaded by you or us will only be accessible for those you choose to share them with. These are typically case related files for issues and troubleshootings regarding the SHOP model, or project related files, in addition to data uploaded at the Lab. There should beclear indications as to who have access to files at certain areas on the portal. For instance, using the ticket system or the private forums, only your own colleagues at your company have access to the files and information shared. Similarly at the project sites, only the members of the project will have access to the files shared at the given project. Also, files used under your company folder or your own private workspace at the lab will remain accessible only to those with granted access, i.e. colleagues and SINTEF employees.

However, highly sensitive and critical data that you posess should be handled correspondingly and be avoided uploaded in the event of a data breach.

Our contact information

You may reach us by multiple means from this page.